Terms of Use

Introduction

By accessing this website, you are accepting these terms and conditions. Do not continue to use Lucan Design if you do not agree to all of the terms and conditions stated on this page.

Definitions

"We, us or our" means LCN Works Ltd, (Company number 15862351) with our registered office being at: 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA

"Our site, or our website" means the website on which these terms and conditions are displayed including, but not limited to, the following websites www.lucandesign.co.uk

Cookies

The website uses cookies to help personalise your online experience. By accessing Lucan Design, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License

Unless otherwise stated, Lucan Design and/or its licensors own the intellectual property rights for all material on Lucan Motorcycle Design. All intellectual property rights are reserved. You may access this from Lucan Motorcycle Design for your own personal viewing, subject to restrictions set in these terms and conditions.

You must not: Copy or republish material from Lucan Design. Sell, rent, or sub-license material from Lucan Design. Reproduce, duplicate or copy material from Lucan Design. Redistribute content from Lucan Design.

This Agreement shall begin on 29 July 2024.

Parts of this website may offer users an opportunity to post and exchange opinions and information in certain areas of the website. Lucan Design does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Lucan Design, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions only. To the extent permitted by applicable laws, Lucan Design shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Lucan Design reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that: You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party; The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. If you post or exchange Comments or information in breach of these Terms and Conditions, they shall be removed from the website and reported to relevant authorities if appropriate.

You hereby grant Lucan Design a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval: Government agencies; Search engines; News organisations; Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and System-wide Accredited Businesses except soliciting non-profit organisations

These organisations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organisations: Commonly-known consumer and/or business information sources; dot.com community sites; Associations or other groups representing charities; Online directory distributors; Internet portals; Accounting, law, and consulting firms; and educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves, our accredited businesses, or the general public; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Lucan Design; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organisations listed above and are interested in linking to our website, you must inform us by sending an e-mail to Lucan Design at: contact@lucandesign.co.uk . Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Please allow some days for a response.

Approved organisations may hyperlink to our Website as follows: By use of our corporate name; or By use of the uniform resource locator being linked to; or Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Lucan Design's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of Links From Our Website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Limitations and Exclusion of Liability

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law. Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.

The limitations and exclusions of liability set out in this Section and elsewhere in the terms of sale: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

Terms of Sale

Introduction

Please read these terms of sale carefully.

You will be asked to expressly agree to these terms of sale before you place an order for products from our website.

Definitions

"We, us or our" means LCN Works Ltd, (Company number 15862351) with our registered office being at: 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA

"Our site, or our website" means the website on which these terms and conditions are displayed, including but not limited to the following websites www.lucandesign.co.uk

Terms and Conditions of Sale

These terms apply to any sale of goods on our website. If you buy goods on our website you agree to be legally bound to these terms and conditions.

Ordering From Us

In order to enter into a contract to purchase products from us, you will need to take the following steps:

You must: Add the products you wish to purchase to your shopping cart, and then proceed to the checkout; Fill out delivery details, and complete payment. We will then send you an order acknowledgement email. This acknowledgement email does not confirm that your order has been accepted. We may contact you to inform you your order has not been accepted, this is usually for one of the following reasons: The goods are unavailable. We cannot authorise your payment. You are not allowed to buy the goods from us, or we are not allowed to sell you the goods. The number of goods you have ordered is too large. There has been a mistake in the pricing or description of goods.

Once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.

We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

The only language in which we provide these terms of sale is English.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors by reviewing your shopping cart. You may correct those input errors before placing your order by deleting or modifying items in the shopping cart as necessary. We are not liable for any error input by you.

Your Warranties

By buying from Lucan Design, you agree that the following is correct: You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale. The information provided in your order is accurate and complete. You will be able to accept delivery of the products.

Right to Cancel

Under distance selling regulations, a customer is allowed to return an item if they simply change their mind. A customer has the right to cancel at any time from the moment they place their online or mail order, and up to 14 days from the day they receive the goods. The customer then has a further 14 days from the date they notify the retailer of their cancellation to return the goods. Please note that personalised goods are not covered by this regulation.

If you cancel a contract on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them. Products returned by you in accordance with this Section will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us.

Price and Payment

Prices for products are quoted on our website. It is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product’s correct price will be stated.

In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you pay for the product.

Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website are excluding all value added taxes (where applicable).

Payment for all products must be made by Visa, Mastercard, PayPal, AMEX, Apple Pay, Google Pay, or any method detailed on the website from time to time.

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

Customs charges: Any customs charges for deliveries outside the UK are your responsibility. We do not charge any sales tax on overseas orders. We have no control over any customs charges, they are administered by custom authorities in your own country.

Delivery Policy

We will arrange for the products to be delivered to the address for delivery indicated in your order.

If you want to see your delivery options, see our webpage www.lucandesign.co.uk/delivery-and-returns

We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 20 days of order confirmation.

While we make every effort to meet the delivery times provided, factors beyond our control may sometimes impact delivery times and therefore cannot be guaranteed. If an unexpected delay occurs, we will notify you as soon as possible.

We reserve the right to terminate any order where we find our carriers are unable to deliver as part of our agreed standard contract terms.

For lost parcels

UK: We will only refund/redespatch UK orders that have not been received 15 working days after dispatch, once we receive and accept evidence and/or agreement from the carrier that your parcel has been lost.

OVERSEAS: We will only refund/redespatch overseas orders that have not been received 20 working days after dispatch, once we receive and accept evidence and/or agreement from the carrier that your parcel has been lost.

Risk and Ownership

The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:

Delivery of the products; and receipt by us of full payment of all sums due in respect of the products (including delivery charges).

We will be entitled to recover payment for the products even where ownership has not passed to you.

Statutory Rights

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

Refunds

When requesting a refund, items must be returned in their original packaging and in unused condition. If you have fitted, or attempted to fit, a motorcycle component, we cannot accept it's return.

Used items that you found to be faulty must be returned in a clean condition, any items deemed as unfit for return may be refused, and you may be liable for any postage costs to return the item.

Items must be returned within 90 days of delivery date.

Where a refund is processed, it will be applied to the original payment source. Please allow up to 10 working days for your refund to show in your bank account once it has been processed. Delays to this timescale may occur due to circumstances outwith our control.

If an item is returned that was part of a discount or promotion, the discount will be deducted from your refund.

We reserve the right to reject any returned items not in accordance with our returns policy. You would be liable for the return postage of the items back to you in this instance. Our returns policy does not affect your statutory rights.

If items are returned to Lucan Design by a customs authority due to unpaid charges by the customer: We will refund the customer for the product only, less any customs costs or other costs, such as delivery costs, incurred by Lucan Design due to the unpaid charges.

Limitations and Exclusions of Liability

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit or exclude any liability of a party under Section 12, 13, 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987; (d) limit any liability of a party in any way that is not permitted under applicable law; or (e) exclude any liability of a party that may not be excluded under applicable law. Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.

The limitations and exclusions of liability set out in this Section and elsewhere in the terms of sale: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or series of events beyond our reasonable control.

We will not be liable to you, or any of your contacts, in respect of any loss or injury relating to the storage, fitment, use, adjustment or personalisation of any goods or services provided through this website or through Lucan Design Ltd.

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

General Terms

Images of products on our website are for illustrative purposes; actual products may differ from such images.

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy www.lucandesign.co.uk/privacy-policy use of our website will be subject to our website terms of use www.lucandesign.co.uk/terms-and-conditions

We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.